Effective date: September 1, 2025
This Privacy Policy describes how PrepSavvy ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit our website, use our services, or interact with our digital platforms (collectively, the "Site"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site. This Privacy Policy is incorporated into and is subject to our Terms of Service.
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will post the updated policy with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
We collect several types of information from and about users of the Site, including:
Personal Information: Information by which you may be personally identified, such as name, email address, postal address, telephone number, payment information, and any other identifier by which you may be contacted online or offline.
Account Information: When you create an account, we collect your username, password, profile information, and preferences. We may also collect information about your subscription status, purchase history, and course progress.
Technical Information: Information about your internet connection, the equipment you use to access the Site, IP address, browser type, operating system, device identifiers, and usage details such as pages viewed, time spent on pages, links clicked, and referring website addresses.
Usage Data: Information about how you use the Site, including which features you access, how frequently you use the Site, your interaction with content, search queries, and performance metrics.
Communications: If you contact us, we collect the content of your messages, including support inquiries, feedback, comments, questions, and any other information you choose to provide.
We collect information through various methods:
Directly From You: We collect information that you provide to us when you register for an account, make a purchase, fill out forms, subscribe to newsletters, participate in surveys, post comments, or communicate with us.
Automatically: As you navigate through the Site, certain information may be collected automatically using cookies, web beacons, pixels, and similar tracking technologies. This includes information about your browsing behavior, device information, and usage patterns.
From Third Parties: We may receive information about you from third-party sources, including payment processors, analytics providers, advertising networks, social media platforms (if you connect your account), and publicly available sources.
We use the information we collect for various purposes, including:
To provide, operate, maintain, and improve the Site and our services; to process transactions and send related information, including purchase confirmations and invoices; to create and manage your account; to send you technical notices, updates, security alerts, and administrative messages; to respond to your comments, questions, and customer service requests; to communicate with you about products, services, offers, promotions, and events that may be of interest to you; to monitor and analyze trends, usage, and activities in connection with the Site; to personalize and improve your experience and deliver content and features that match your interests and preferences; to detect, prevent, and address technical issues, fraud, and illegal activities; to comply with legal obligations and enforce our Terms of Service; and to carry out any other purpose described to you at the time the information was collected.
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.
With Your Consent: We may share your information for any other purpose with your consent or at your direction.
We and our third-party partners use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a better experience and allows us to improve the Site.
Cookies: Small data files stored on your device that help us remember your preferences, understand how you use the Site, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some features of the Site may not function properly without cookies.
Analytics: We use analytics services like Google Analytics to collect and analyze information about Site usage. These services may use cookies and similar technologies to collect information about your use of the Site and other websites, which is used to generate reports and help us improve the Site.
Advertising: We may use advertising networks to deliver targeted advertisements based on your interests and browsing history. These third parties may use cookies and similar technologies to collect information about your activities across different websites and online services.
We take the security of your personal information seriously and implement appropriate technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you become aware of any unauthorized use of your account or any other breach of security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide services to you; whether there is a legal obligation to which we are subject (such as tax, accounting, or legal requirements); and whether retention is advisable in light of our legal position (such as regarding statutes of limitations, litigation, or regulatory investigations).
When we no longer need to retain your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.
Depending on your location and applicable law, you may have certain rights regarding your personal information:
Access: You may request access to the personal information we hold about you and receive a copy of such information.
Correction: You may request that we correct inaccurate or incomplete personal information about you.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Objection: You may object to our processing of your personal information for certain purposes, including direct marketing.
Portability: You may request that we transfer your personal information to another organization or to you, in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: Where we rely on your consent to process your personal information, you may withdraw your consent at any time.
To exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information from our servers.
If you are between 13 and 18 years old, you should use the Site only with the involvement and consent of a parent or legal guardian, and you should not submit any personal information to us without their permission.
Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy, regardless of where it is processed. These measures may include implementing standard contractual clauses, obtaining your consent, or relying on other legal mechanisms approved by relevant authorities.
The Site may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the privacy practices or content of any third-party sites.
We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal information. Your interactions with third-party websites and services are governed solely by the privacy policies of those third parties.
We may send you promotional emails about our products, services, special offers, and other information that may be of interest to you. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly.
Please note that even if you opt out of marketing communications, we may still send you non-promotional emails related to your account, transactions, or other administrative matters.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. These rights include the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; the right to opt out of the sale of your personal information; and the right to non-discrimination for exercising your privacy rights.
We do not sell your personal information in the traditional sense. However, like many companies, we use advertising services that may be considered a "sale" under California law. You can opt out of these activities by adjusting your cookie preferences or contacting us.
To exercise your California privacy rights, please contact us using the information provided below. We will verify your identity before processing your request and respond within the timeframes required by law.
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.
Our legal bases for processing your personal information include: performance of a contract with you; compliance with legal obligations; protection of your vital interests or those of another person; performance of a task carried out in the public interest; and legitimate interests pursued by us or a third party, except where such interests are overridden by your rights and interests.
To exercise your GDPR rights, please contact us using the information provided at the end of this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page and post the revised policy on the Site.
If we make material changes to this Privacy Policy, we will notify you by email (if you have provided an email address) or by posting a prominent notice on the Site prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the changes, you should discontinue using the Site.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
PrepSavvy
Email: hello@prepsavvy.ai